This privacy notice provides you with details of how we collect and process your personal data through your use of our website leighnoren.com. Kessel och Norén Consult & Holding AB is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).
By providing us with your data, you warrant to us that you are over 18 years of age.
What data do we collect?
We try and minimize the amount of personal data we collect and store. There are three cases where we do collect and store your personal data. Below we cover these three cases and describe what data we will be storing and what we are using it for in each case.
The first case is when you sign up for our newsletter, sign up for a waitlist or when you download one of our free online materials using your e-mail address. We will then add you to our Electronic mail list. We will store your e-mail, your name if you choose to give one and, depending on your settings, your IP-address. We do this in order to be able to send you the requested materials. We will also record the reason you are on the list and your activity. We do this so to be able to tailor the content of the list to you. This is done using an e-mail marketing platform called Convertkit (to read more about Convertkit click here (https://convertkit.com).
The second case is if you send a request for individual or couples coaching by using our online form or e-mail. We do not store these messages longer than it takes us to answer them as they might contain sensitive information. However, should you become a client of ours we do store the information needed for our accounts (such as invoices and receipts) for ten years as mandated by Swedish law. This data is stored by our bank and in our accounting software. We also store information needed for the treatment (such as notes, results from exercises and treatment plans). These documents are stored by us, they are password protected (246-bit encryption) and stored on an external hard drive behind a locked door. They are deleted at your request or once you are no longer a client of ours.
The third case is when you purchase one of our online products. We will then collect data on who you are and what product you have purchased. We do this in order to be able to provide you with the product you have purchased. This is done by our online product provider Teachable (https://www.teachable.com). We also collect and store your payment details as long as they are needed to complete the transaction. This is done by our online vendors Stripe (https://www.stripe.com) and Thrivecart (https://www.thrivecart.com).
We do not collect or store data in order to target you with online ads or for the purposes of retargeting you on social media platforms.
We do not and will never share this information with any third party other than GDPR-compliant service providers (such as those mentioned above) where we still control the data, professional advisors such as lawyers, bankers, auditors and insurers and government bodies where we are required by law to provide information (such as data relevant for our accounts to the tax authorities). We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
Note however that out website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Sexologklinken AB is fully compliant with the General Data Protection Regulation (GDPR). GDPR gives residents of the EU a number of rights regarding their personal data. The most important rights are discussed in detail below but if you are interested in the whole set of rights you can use the following link (https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/). We at Kessel and Norén Consult and Holding AB extend these rights to all of our users, regardless of them living in the EU or not.
GDPR stipulates that there needs to be a valid ground for collecting and storing relevant data. In our case the reason for storing and collecting all of the above described, is your consent. In order to make sure we do have your consent we, in relevant cases, use something called double verification. If you, for example, download one of our free materials using your e-mail address we will send you an e-mail to confirm that you do indeed want to receive said material and want to be added to our e-mail list before we add you. This is to avoid anyone receiving e-mails from us without them actually wanting the e-mails.
You may at any time withdraw your consent and we will delete your data (except information we are required by law to keep for a certain amount of time such as a record for our accounts) from our records and/or databases. How you withdraw your consent depends on why we have your data.
If you are on our e-mail list you can simply click the link “Click here to unsubscribe from further emails” at the bottom of any of our emails. We will take this to mean that you are withdrawing your consent for us to use your data and make sure that you are removed from our e-mail list.
If you are one of our individual clients or have purchased one of our online products, send an e-mail to us at firstname.lastname@example.org and we will delete your records (those that we are not required by law to maintain such as the records needed for our accounts) manually.
Futher, GDPR stipulates that everyone has the right to access the personal data we have on them. What data we collect and store is described above. However, if you wish to receive information about the exact information we have on you, please email us at email@example.com. If you request this information and find something that is wrong, you have the right to have it corrected. This is most via e-mail.
According to the Data Protection Ordinance, you are also entitled to something called data portability. This means that you have the right to extract your personal data in such a format that it can be read by another supplier of a similar service. We find it difficult to see that this is applicable given the information we handle, but if it is relevant, just email us at firstname.lastname@example.org. and we will find a solution.
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to Datainspektionen, the Swedish supervisory authority for data protection issues (https://www.datainspektionen.se). We would however be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
If you have any questions about this policy or want to exercise any of your rights, please contact us at email@example.com.
Last Updated: March, 2021
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